Blog

Our blog shares ideas, insights and practical thinking from our work with growing ecommerce brands.

We write about Shopify strategy, conversion rate optimisation, ecommerce operations and the realities of scaling online businesses. Alongside practical guides and industry insights, we also share Shopify case studies from brands we’ve helped replatform, redesign and grow.

Whether you’re looking to improve your Shopify store, plan your next ecommerce move or simply think about growth differently, this is where we share what we’re learning.

Shopify Insights Tom Gatenby Shopify Insights Tom Gatenby

Shopify Markets vs. 3PL

Expanding internationally sounds exciting: new markets, bigger audiences, fresh revenue streams.

But in reality, cross-border growth comes with difficult decisions that directly affect margins, operations, and customer experience.

One of the biggest is this: Do you manage international sales and duties inside Shopify Markets, or do you outsource fulfilment to a third-party logistics partner (3PL)?

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Shopify Insights Tom Gatenby Shopify Insights Tom Gatenby

ADA vs EU Accessibility: Same Goal, Different Game Board

Your website looks great. It loads fast, converts well, and has that premium feel your dev team loves to show off. But can everyone actually use it?

For eCommerce brands, accessibility is no longer a ‘nice to have’; it’s a legal, financial, and reputational tightrope. And whether you're selling in the States or the EU, that tightrope is getting a lot more taut.

Beyond just legal side quests, these acts are shaping the future of eCommerce UX.

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