The Illusion of “Finished”

A Shopify build isn’t a product. It’s a working setup.

The site you launch today is a snapshot of your business right now: your range, your pricing, your tech stack, your priorities. Six months later, any of those might have shifted. That’s just the nature of ecommerce.

The challenge is when the store gets treated like a static brochure. It can end up a bit fragile. Small changes feel bigger than they should, and you lose the habit of learning what’s working (and what isn’t).

When “done” becomes the goal

Once the site feels “finished”, it’s easy for the unglamorous stuff to slide.

Testing becomes occasional. Changes live in someone’s head instead of being documented. New apps get added because they solve today’s problem, without anyone thinking about how they’ll play with the rest of the setup.

Then, when something goes wrong, it looks like Shopify is the issue. Often it’s just a sign the site hasn’t had much ongoing care around it.

Building an ecommerce site is more like gardening than construction. You plant, you water, you prune, you keep an eye on what’s creeping in. You don’t pour concrete and walk away.

Continuous iteration, on purpose

The brands that do well on Shopify don’t avoid change. They make it safer and more routine.

A few habits that help:

  • a staging environment and version control, so changes do not feel risky

  • accessibility checks that happen regularly, not just when someone spots an issue

  • performance checks, so the site stays quick as you add more over time

  • updates treated as part of the job, not a disruption to it

If your systems are built to evolve, improvements feel manageable. If they aren’t, everything turns into a bigger job than it needs to be.

The takeaway

The goal isn’t to “finish” your site.

It’s to ship this version of it, learn from it, then build the next one.

Continuous improvement isn’t an agency upsell. It’s how you stay relevant. Your store is a living system that needs ongoing nurture and attention.


This article is part of our Open Tabs series, where we talk to founders about the realities of running an ecommerce business day to day. Watch the full episode with Tim from The Bottle Club here.

Tom Gatenby

Tom is the co-owner and drives meaningful solutions at Squashed Pixel (SquashedPixel.co.uk), bringing over 24 years of experience as a designer across print and UX as well as being a veteran e-commerce developer on the Shopify platform.

https://www.squashedpixel.co.uk
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