Blog

Our blog shares ideas, insights and practical thinking from our work with growing ecommerce brands.

We write about Shopify strategy, conversion rate optimisation, ecommerce operations and the realities of scaling online businesses. Alongside practical guides and industry insights, we also share Shopify case studies from brands we’ve helped replatform, redesign and grow.

Whether you’re looking to improve your Shopify store, plan your next ecommerce move or simply think about growth differently, this is where we share what we’re learning.

Shopify CRO Tom Gatenby Shopify CRO Tom Gatenby

Optimisation Starts With Better Questions

When conversion rates dip, it’s very tempting to go straight into fixing mode - change the product page, run an A/B test, make a plan. But CRO without diagnosis is just guesswork and it happens a lot. Brands start optimising too late, in the wrong place, or for the wrong reason.

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