Support & Development

Already have a site but feel it could be performing better? Our support and development services could be a great way forwards

Squashed Pixel Web Design Yorkshire

Keep Moving Forwards

In the digital age it's important to make sure that your website is being constantly developed and improved, making sure you're getting the most you can out of your site visitors as well as attracting the right kind of customers to your site.

With our ongoing support and development service we become your technology partner, working closely with you to ensure that every month your site takes big leaps forward.

"I am incredibly impressed with their customer service, technical ability, design ideas, very efficient work ethic and attention to detail. The support I have been given has been first class all the way through for design specification to go live. Squashed Pixel have taken the time to explain all the processes involved, suggest better ways of making our online shop work more effectively and most importantly are contactable by phone and email at all times. "

Alex Fishpool - Horse Supplements Direct

"Absolutely amazing service! To be fair I have never come across a business that can cope with my constant questions, phone calls and emails but no matter what I needed someone was available to help. Super thumbs up!"

Reenee Newell - The Box Bakery

"Squashed Pixel have become a reliable digital partner that never fail to deliver. Working closely together ensures the best end product within any time and budget restraints. More than happy to recommend them."

Lyndon Thomas - Brand 68

 

Your New Partner

As your new partner we want to take as much of the ongoing strain of keeping your website moving forwards as we can. We start off with a meeting at the start of each month in which we run through any pains/issues that have come up the previous month, what can be done about them and what you're wanting to achieve for the coming month.

Off the back of this meeting we then produce a plan for the month and show you where we will be working, what we'll be doing and how you can measure the results of that work.

What We Do

As a multi-skilled agency there is a lot we can do to help you, as well as our partner network whom we can call in as and when needed. Here are a few headline services we work with you on.

  • Website Review and improvements
  • Improvements in customer comms (email notifications etc)
  • Google analytics reporting and analysis
  • A/B testing of site and recommended improvements
  • Creating of marketing banners
  • Landing pages for ongoing campaigns
  • New feature implementation

How it Works

We keep our ongoing services as simple as possible for you. Because of the nature of ongoing improvements we do require a minimum 6 month commitment but we're confident you'll see results in that time that will make you want to continue.

At the start of every month we run through the results of the previous month and the plan for the next month with you. If you need additional work doing during the month, let us know, more often that not it will fall under the support and development remit but if not we'll let you know.